The UK energy sector’s level of engagement with consumers lags significantly behind that of other industries.
Yesterday came the symbolic moment that many in the smaller supplier market had been waiting for as SSE and RWE npower confirmed plans for a merger. However, with issues around competition in the GB supply market and a chequered history of consumer satisfaction, the fall of the Big Six to five may still be a way off.
Large incumbents such as the ‘Big Six’ utilities have a dominant and undue influence over UK energy policy, potentially holding back a clean power transition, a new report has claimed.
Clean energy supplier Bulb said it had registered its 100,000th customer earlier this week, claiming an exodus from the ‘Big Six’ had helped it reach that landmark.
Earlier this month, the UK energy market welcomed a new kind of supplier to its ranks. Digital platform Pure Planet garnered interest after stating its unique offering of a renewable energy supply delivered ‘at cost’ to homeowners, in the latest approach taken to undercut the declining dominance of the Big Six.
Small and medium-sized enterprises were overcharged for their gas and electricity by as much as £280 million a year between 2007 and 2014, a damning report into the energy market has found.
The Competitions Market Authority (CMA) has ruled that “competition in the wholesale gas and electricity generation markets works well” in its provisional findings.
The UK is wilfully ignoring the myriad benefits of allowing local renewable energy generators to supply their energy to local consumers, according to climate change charity 10:10.
UK consumers collectively owe energy providers £507 million, a 9% rise in debt levels from £464 million in 2014. The news comes after the secretary of state for energy and climate change, Amber Rudd wrote to the ‘Big Six’ energy suppliers to ask them to lower their prices in order to reflect the drop in wholesale gas prices.
A recent YouGov poll found more than half of UK adults are taking measures against fuel poverty.
Caroline Flint, Labour MP for Don Valley and shadow secretary of state for energy and climate change, released the party’s Green Paper: End to Cold Homes, in Hastings on Monday.
Anyone wanting to buy or sell renewable energy will soon be able to trade online with their neighbours.
The Department of Energy and Climate Change (DECC) is encouraging UK homes to switch energy suppliers to save an average £200 off their annual utility bill.
Renewables continue to enjoy widespread support amongst Brits, according to the latest results of the Department of Energy and Climate Change’s public opinion tracker.
Ofgem has confirmed that it has referred the UK energy market to the Competition and Markets Authority for a full investigation.
Energy users in the UK believe that energy suppliers are untrustworthy, according to new research commissioned by the Smart Meter Central Delivery body (SMCDB).